Shipping policy

We ship across the United Kingdom, the Republic of Ireland, the European Union, and most of the rest of the world. If your country isn't showing at checkout, email us at hamilton.collect@gmail.com and we'll see what we can do.

Northern Ireland, Ireland & the EU

We're based in Northern Ireland, which remains inside the EU single market for goods. Parcels between here and the Republic of Ireland or the EU are not imports, so there are no customs charges or delays in either direction.

If you're ordering from Dublin or Donegal, buying from us is no more complicated than buying from down the road.

Orders outside the UK and EU may attract customs duties, import taxes, or handling fees on arrival. These are set by your country, are not within our control, and are your responsibility.

We are legally required to declare the full value of the contents on customs paperwork. We will not mark parcels as gifts or understate their value.

How Cards Are Packed

• Single Cards: Placed into a penny sleeve, then a toploader or semi-rigid, taped, then a team bag, and shipped inside a rigid mailer.
• Graded Slabs: Fully wrapped and boxed — never sent in a mailer.
• Higher-Value Orders: Sent tracked and signed for as standard. We'd rather absorb that cost than have a card go missing.

Delayed or Missing Parcels

If your parcel hasn't arrived by the expected date, get in touch. We cannot declare an item lost until the courier's own timescale has passed — usually ten working days domestically and longer internationally — but we'll chase it with you.

Damaged Orders

If an order arrives damaged, photograph the packaging and the contents before unpacking any further and send the pictures to hamilton.collect@gmail.com. We'll sort out a replacement or refund.

Delivery Address Accuracy

Please check your delivery address before ordering. Parcels sent to an incorrectly entered address aren't something we can recover.